Jilievo Bet Terms & Conditions — Complete Guide

📄1. General Terms

These Terms & Conditions ("Terms") constitute a legal agreement between users of the Jilievo Bet platform and Jilievo Bet. By using the jilievobet.app website, you agree to be bound by all of these Terms.

Jilievo Bet is an online Sports Betting and gaming platform operating under a valid license. We are committed to transparency and fair play.

These terms and conditions are available in both English and Bengali. In the event of any dispute, the English version shall be considered final.

👤2. Account Registration

To open an account with Jilievo Bet, the following conditions must be met:

• You must be 18 years of age or older.
• Each individual may register only one account.
• All information provided during registration must be accurate, complete, and up to date.
• Registering under a false identity or using another person's details is strictly prohibited.
• You are fully responsible for keeping your account login credentials secure.

Update Information

If any of your personal details change (phone number, email, address), update your profile immediately or notify support. Jilievo Bet will not be held responsible for any issues arising from outdated information.

🪪3. Age Verification & KYC

Jilievo Bet is committed to protecting minors from betting. To that end, we follow a KYC (Know Your Customer) verification process.

When is KYC required?

• Prior to your first withdrawal request.
• When total withdrawals exceed ৳50,000.
• If suspicious activity is detected on an account.
• At any time Jilievo Bet deems necessary.

Required Documents

• Clear photos of both sides of your National ID (NID) or passport.
• A selfie holding your ID document.
• Bank statement or mobile banking statement (if required).

Withdrawals will be restricted until KYC verification is complete. The verification process typically takes 24–48 hours.

💳4. Deposits & Payments

Jilievo Bet supports popular payment methods available in Bangladesh. Deposit guidelines:

• Minimum deposit: ৳200.
• Maximum daily deposit: ৳5,00,000 (five lakh BDT).
• Deposits are usually credited instantly.
• No processing fees on deposits.
• Deposits must be made only from a payment account registered in your own name.

Supported Payment Methods

BKash, Nagad, Rocket, and direct bank transfers are accepted. Deposits made through third parties or using borrowed funds are strictly prohibited.

🏧5. Withdrawal Policy

Jilievo Bet is committed to processing withdrawals as quickly as possible. Withdrawal policy:

• Minimum withdrawal: ৳300.
• Maximum daily withdrawal: ৳2,00,000 (two lakh BDT).
• Average processing time: 30 minutes to 24 hours.
• Withdrawals can only be made to an account registered in your own name.
• Withdrawals may be held until KYC verification is complete.

Reasons for Withdrawal Cancellation

• KYC verification incomplete.
• Bonus wagering requirements not fulfilled.
• Suspicious activity detected on the account.
• Incorrect or mismatched payment method details.

🎁6. Bonuses & Promotions

Jilievo Bet regularly offers a range of bonuses and promotions. Please read the following terms before using any of these offers:

Wagering Requirement

Every bonus comes with a wagering requirement (typically 5x to 30x). This means you must place a specified amount in bets before you can withdraw your bonus.

• Wagering conditions must be met within the specified time limit after bonus activation.
• Some games contribute 100% toward the wagering requirement, while others contribute less.
• A maximum bet limit may apply when using bonus balance.
• Each promotion can only be used once.

Jilievo Bet reserves the right to cancel bonuses in cases of abuse. Claiming bonuses from multiple accounts, exploiting the system, or attempting to collect bonuses through any fraudulent means may result in account closure.

🎯7. Betting Rules

Please follow the rules below when betting on Jilievo Bet:

• Minimum bet amount: ৳50.
• The maximum single bet amount depends on the specific event.
• Once confirmed, a bet cannot be changed or cancelled.
• Pre-match bets close before the event begins.

Bet Cancellation Scenarios

Jilievo Bet may void a bet and issue a refund in the following circumstances:

• If an event is cancelled or postponed (subject to applicable rules).
• Where there is a clear technical error in the odds.
• If the outcome of an event cannot be determined.

📡8. Live Betting

Live Betting lets you place wagers on events as they happen. The following special rules apply:

• Odds in Live Betting change rapidly and may shift until the bet is confirmed.
• If a bet fails to go through due to an internet issue, the stake will be refunded.
• Any bet placed on an event whose outcome is already known will be declared void.
• Jilievo Bet is not liable for betting decisions made as a result of live streaming delays.

No bets are accepted while live betting is suspended. Avoid placing bets during system delays or connection issues.

🚫9. Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure:

• Creating or operating multiple accounts.
• Opening an account using another person's information.
• Bonus arbitrage or abuse of the bonus system.
• Betting based on match fixing or insider information.
• Placing bets using bots or automated software.
• Money laundering or any illegal financial activity.
• Attempting to hack or damage the platform's systems.

🔐10. Account Closure

To close your account voluntarily, contact our support team. Any remaining balance will be refunded upon closure, excluding bonuses.

Jilievo Bet may temporarily or permanently close an account for the following reasons:

• Violation of the terms and conditions.
• Failure to pass KYC verification.
• Failure to provide requested documents on time.
• Accounts inactive for an extended period (over 12 months).
• For legal reasons.

🤝11. Responsible Betting

Jilievo Bet is deeply committed to responsible gaming. We want our users to enjoy betting as a form of entertainment.

Our Protection Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum bet amount for a given time period.
• Cooling-Off: Take a temporary break from betting.
• Self-Exclusion: Lock your account for a set period of time.

If you're having trouble controlling your betting, please reach out to our support team. We're always here to help.

🔒12. Privacy

Protecting your personal information is a top priority for us. Personal data provided to Jilievo Bet is never sold or shared with third parties.

Full details on how data is collected, stored, and used can be found in our Privacy Policy. All data is secured with SSL encryption.

Read the full Privacy Policy →

⚖️13. Dispute Resolution

If you have a complaint, please contact our support team first. We aim to resolve all issues within 48 hours.

If an issue cannot be resolved through support, neutral third-party mediation is available. Jilievo Bet's decision in any dispute shall be considered final unless a court rules otherwise.

Users must submit any claims within 3 months of the relevant incident.

🔄14. Right to Amend Terms

Jilievo Bet reserves the right to update these terms and conditions at any time. Advance notice of significant changes will be sent to your registered email.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend checking this page regularly.

📞15. Contact

If you have any questions about these terms and conditions, please get in touch with us:

• Email: support@jilievobet.app
• Live Chat: Chat button at the bottom right corner of the website.
• Support Hours: 24/7, in Bengali.

We typically respond on live chat within 2 minutes. For more complex issues, you'll receive a detailed reply by email within 24 hours.